Meridian Review Group S.r.l. is deeply committed to encouraging safer gambling practices and minimizing harm across the UK digital gaming ecosystem. While online casino entertainment is enjoyed responsibly by millions of adults, it carries financial and psychological risks if not strictly controlled. This policy outlines our protective standards, player safeguards, and immediate intervention pathways.
Social Responsibility Charter
We do not view gambling as a financial vehicle, investment strategy, or debt solution. We exclusively partner with operators licensed by the UK Gambling Commission that demonstrate proactive enforcement of Social Responsibility Code Provisions under the Licence Conditions and Codes of Practice (LCCP).
Strict Legal Age Requirements (18+)
Under the UK Gambling Act 2005, it is a criminal offence for any person under 18 to participate in remote casino games, sports betting, or poker. MeridianReviewGroup.com implements front-end age gates and strictly refuses commercial relationships with any platform that does not perform mandatory electronic age verification prior to allowing deposits or gameplay.
Identifying Problem Gambling Signs
Consider the following diagnostic indicators developed by clinicians and safer gambling specialists:
- Do you view gambling as a means of earning an income or paying bills?
- Do you chase previous losses by depositing increasing sums of money?
- Have you ever borrowed funds or sold personal possessions to finance gambling?
- Do you experience feelings of distress, anxiety, or guilt after gambling?
- Have friends or family members expressed concern regarding your gambling habits?
- Do you conceal or lie about the amount of time or money you spend gaming?
If you answered "yes" to one or more of these questions, we urge you to seek immediate confidential counsel from GamCare or BeGambleAware.
Core Rules for Safer Play
Before initiating any real-money session on a licensed platform, observe these rules:
- Treat the money you deposit as an entertainment expense, never as money you expect back.
- Set strict financial and time limits before you begin a session.
- Never gamble when under the influence of alcohol, medication, or intense emotional distress.
- Take regular breaks away from digital screens and mobile applications.
Deposit & Spending Limits
Every UKGC-licensed operator must provide automated account limit controls. Users can establish daily, weekly, or monthly deposit ceilings. Decreasing a deposit limit takes effect immediately; requesting an increase in limits requires a mandatory statutory 24-hour cooling-off delay followed by a conscious confirmation prompt.
Reality Checks & Session Timers
Reality checks are automated in-game notifications that appear on screen at intervals you select (e.g. every 20, 30, or 60 minutes). The notification reports total duration spent playing, total amount wagered, and net profit or loss, requiring active confirmation to continue gameplay or exit to the lobby.
Short-Term Time-Outs
If you wish to take a temporary break from an operator, you can activate a "Time-Out" directly within your player profile. Time-out periods typically range from 24 hours to 6 weeks. During an active time-out, your account access is disabled and promotional communications are suppressed.
GamStop National Self-Exclusion
GamStop (gamstop.co.uk) is the unified national self-exclusion register for Great Britain. Registering with GamStop prevents you from accessing or opening accounts with all UKGC-licensed remote gambling businesses for your chosen period:
- 6 months
- 1 year
- 5 years
Blocking Software & Digital Filters
We advise individuals seeking full protection to install device-level gambling blocking software that restricts access to thousands of gambling domains and applications worldwide:
- Gamban: Comprehensive device-level blocker for Windows, macOS, iOS, and Android (gamban.com). Free access is provided through GamCare for UK residents.
- BetBlocker: Registered charity providing free blocking software across unlimited personal devices (betblocker.org).
UK Bank Gambling Transaction Blocks
Most major UK financial institutions (including Barclays, Lloyds Bank, NatWest, HSBC, Santander, Monzo, and Starling) offer debit card gambling spend restrictions via mobile banking apps. Turning on this block prevents payments to merchant category codes associated with gambling and enforces a 48 to 72-hour delay if you request deactivation.
Protection of Minors & Parental Tools
If you share computers or mobile devices with children or adolescents, you must take active precautions. We recommend implementing parental control software such as Net Nanny (netnanny.com) or Qustodio to block gambling-related web pages. Never leave devices unattended when logged into a gaming account.
Support for Affected Family & Friends
Problem gambling harms not only the individual player but also partners, children, and colleagues. Charities such as GamCare run dedicated family support groups, and Gam-Anon UK & Ireland (gamanon.org.uk) provides anonymous peer meetings for relatives of problem gamblers.
National Support Helplines & Charities
If you need immediate assistance or confidential guidance, the following UK services are available round the clock:
- National Gambling Helpline: Freephone 0808 8020 133 (operated daily, year-round by GamCare).
- BeGambleAware: Information, confidential support tools, and guidance at begambleaware.org.
- Gordon Moody: Specialist residential and intensive treatment programmes for severe gambling addiction (gordonmoody.org.uk).
- NHS National Problem Gambling Clinic: Medical clinical treatment service for gambling disorders (cnwl.nhs.uk).
Marketing Restrictions & Opt-Out
Meridian Review Group strictly adheres to the UK Advertising Standards Authority (ASA) and Committee of Advertising Practice (CAP) regulations for gambling content. We ensure promotional messaging does not suggest that gambling is a solution to financial difficulties, nor do we depict underage imagery. You can opt out of our email communications at any time with a single click.
Affordability Verification Standards
Under statutory guidance from the UK Gambling Commission and the White Paper on High Stakes and Frictionless Financial Risk Checks, UKGC operators are mandated to conduct financial vulnerability checks when net deposits breach statutory thresholds. We support these checks to protect vulnerable players from catastrophic losses.
Corporate Assistance Desk
If you wish to be permanently removed from all Meridian Review Group newsletters or have questions regarding our responsible gambling initiatives, contact our social responsibility officer at [email protected] or write to Meridian Review Group S.r.l., Via del Monte 1, 40126 Bologna, BO, Italy.